IDEAS Statement

Inclusion, Diversity, Equity, Access & Sustainability

Our Commitment

At Eden Smith, IDEAS (Inclusion, Diversity, Equity, Access & Sustainability) is a standard we hold ourselves to every day. We believe that meaningful transformation begins with people, and that workplaces thrive when every individual feels seen, heard, and valued. Our commitment to Inclusion, Diversity, Equity, Access and Sustainability shapes how we work, how we show up for one another, and how we build long‑term impact with our clients and communities.


- Inclusion

We strive to create a space where everyone feels able to come to work as their authentic selves - without exception. Through open dialogue, psychological safety, and a culture of respect, we ensure all voices contribute to shaping who we are and who we become.


- Diversity

We celebrate difference. From gender identity to cultural background to lived experience, we recognise that diverse perspectives fuel innovation, better decision‑making, and stronger communities. Representing the world we serve is not a target for us - it’s a responsibility.


- Equity

Equity means fairness in action. We continuously review our systems, communications and processes to reduce bias and create equitable paths for progression, opportunity, and belonging. By acknowledging our gaps - and committing to doing better - we ensure no one is left out of the story.


- Access

Access is about removing barriers. From flexible working practices to inclusive design principles, we create conditions where every colleague, client, and community partner has equal opportunity to participate, grow, and succeed.


- Sustainability

People and planet matter. We embed sustainable thinking into our operations, partnerships and community initiatives - understanding that long‑term impact requires long‑term stewardship. Whether through volunteering, education, or responsible growth, we use our platform to contribute positively to society.


Our Promise

We are committed to continuous improvement, open learning, transparent conversation, and the courage to do what’s right, not just what’s easy. Because when people feel valued and empowered, we all rise together.


1. We commit to being a workplace where everyone can be themselves.

At Eden Smith, we continue to build a culture where people feel safe, respected and empowered to show up authentically. Our IDEA Steering Group guides how inclusion shows up across our policies, events, communications and everyday behaviours - ensuring our commitments translate into meaningful action.


Our Flexible Working approach helps people work in ways that support their individual needs and wellbeing, while our philosophy on KPI's centres on accessibility, fairness and the whole person. This isn’t a checkbox exercise; it’s a core value embedded in how we make decisions and how we treat one another. When people feel valued and heard, we all thrive together.


2. We commit to acknowledging our gaps - and improving with intention.

We know inclusion requires ongoing work. That’s why we continue partnering with external specialists such as Equitas, Get Optimal and the LMF Network to help us challenge assumptions, review our systems, and ensure our processes reflect the diverse communities we serve.


While our representation across gender and sexual identity is strong, we recognise the need to demonstrate visible allyship across all groups. Through continuous learning, education and transparent communication, we’re strengthening our ability to support every identity and every lived experience.


We’re also reviewing and refining our hiring practices - both internally and for our clients - to remove unconscious bias and create fairer, more equitable ways of attracting, selecting and supporting talent across the data industry.


3. We commit to equitable opportunities for everyone to grow, succeed and belong.

Our goal is to empower every colleague with systems that are fair, transparent and supportive. We are continually refining our onboarding experience, investing in training and development for every team member, and reviewing career progression annually through a clear, structured and equitable framework.


We celebrate cultural expression, encourage open dialogue and champion an environment where no one feels overlooked. This commitment helps us nurture teams that are capable, confident and connected.


Supporting the Data Community

As specialists in Data, AI & Transformation, we aim to extend these values beyond our own organisation. We’re committed to helping the wider data community grow through equitable, inclusive and transparent practices - from creating accessible hiring pathways to sharing resources that help organisations build diverse, future‑ready data teams.


We want to set an industry standard: offering straightforward advice, being a trusted partner, and ensuring the processes used to attract, hire and retain data professionals are fair, inclusive and representative of the world we live in.


We will keep listening, learning, adapting and improving. Each step forward strengthens our impact, our culture and our community.


Feedback & Support

If you experience any issues or would like to provide suggestions for improvement, please contact us:


We are committed to responding promptly and resolving inclusion issues where possible.


Last updated: Feb 2026


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