Privacy Statement

The Eden Smith Privacy Policy


Eden Smith Group Ltd and its subsidiaries are committed to safeguarding the privacy of all individuals whose data we collect, process, and manage. This updated policy reflects our dual role as a data controller and data processor, outlining how we collect, protect, and use your data responsibly, particularly in the context of our consulting and recruitment services.

By leveraging leading technologies like Microsoft and Force24, we ensure that our processes are secure, efficient, and designed to enhance your experience as a candidate, client, or business partner.


Your Data and Eden Smith


Why We Collect Your Data

Eden Smith provides staffing, consulting, and workforce transformation services to support career development, recruitment, and personnel growth within the sectors of data, analytics, and technical transformation. Your data is collected to:

  • Identify and match you with career opportunities.
  • Address evolving staffing and consulting needs within your organization.
  • Maintain accurate records to ensure seamless service delivery over the long term.


How Long Do We Retain Your Data?

To provide continuity in our services, we retain your data for as long as it is relevant to your career or business needs. If no meaningful interaction occurs for a period of seven years, we will securely delete your information.


What Data Do We Keep?

We collect and process personal identifiable information (PII) and professional details, including:

  • Contact information (e.g., name, email, phone).
  • Employment history, qualifications, and skills.
  • Preferences for roles, industries, and career progression.
  • Notes from communications with our team.

Additional data may be collected during employment or consulting agreements, with changes disclosed to you upon successful placement.


How We Use Your Data

We use both manual and automated processes to:

  • Match your profile to job opportunities or consulting needs.
  • Send relevant communications about market trends, events, or updates.
  • Analyze trends to improve the services we offer.


How Do We Collect Your Data?

Your data may be collected through:

  • Professional platforms where you have shared your CV or profile (e.g., LinkedIn, job boards).
  • Direct interactions via email, phone, or in-person meetings.
  • Attendance at events, webinars, or industry groups where you’ve consented to data sharing.
  • Information provided by your employer as part of contractual agreements.

We comply with all source-specific privacy policies and advise you to review them for additional details.


How We Protect Your Data

We prioritize the security of your data by using advanced technology and best practices:

  • Cloud security: All systems, including internal storage and email platforms, are secured through Microsoft Azure and Force24, featuring multi-layered security and encryption.
  • Network protection: Websites and platforms are SSL/TLS certified and hosted on secure servers.
  • Consultant training: Our staff undergo regular GDPR and data security training to ensure best practices in data handling.


Who Do We Share Your Data With?

To provide tailored services, we may share your data with:

  • Clients: Organizations looking for candidates or consulting expertise.
  • Service providers: Vendors who support our operational and marketing efforts, such as Force24.
  • Event partners: Sponsors of industry events, roundtables, or whitepapers that you attend or register for.

We anonymize or tokenize your data wherever possible and share only the necessary information, subject to strict contractual agreements.


Your Rights and How to Exercise Them

As the data owner, you have the right to:

  • Access and be informed about the data we hold.
  • Request corrections to inaccurate information.
  • Request erasure of data unless legitimate business or legal interests apply.
  • Restrict or object to processing, including automated profiling.
  • Data portability to transfer your information to another service.


To exercise these rights, you can submit a Subject Access Request (SAR) to our Data Protection Officer at:

  • Email: sar@edensmith.co.uk
  • Post: Eden Smith Ltd, 26 Dorset Gardens, Rochford, Essex, England, SS4 3AH


Your request should include:

  • Full name as per our records.
  • A description of your request and the rights you are exercising.
  • Valid photo identification for verification.

We aim to acknowledge SARs within 72 hours and resolve them within 30 days upon verifying your identity.

Automated Processing and Profiling

While Eden Smith utilizes keyword and text analysis to match opportunities, all final decisions involve human oversight to ensure fairness and reduce bias.


Contact Us or the ICO

If you have questions about our privacy policy or wish to escalate concerns, you may contact the Information Commissioner’s Office (ICO):

  • Website: https://ico.org.uk
  • Postal Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF



Eden Smith is dedicated to transparency, trust, and protecting your data as we help shape the future of careers in data, analytics, and transformation.


Contact us any time

Contact us any time